Terms and Conditions

These Terms of Service (“Terms”) govern your use of the services provided by Epiphany Medspa and Wellness and any communications via its website or other applications (“Epiphany Medspa”, “we”, “us”, or “our”). By accessing or using our services, you agree to be bound by these terms.

Services Provided: Epiphany Medspa and Wellness offers a range of cosmetic treatments, procedures, and related services. These services may include, but are not limited to, facial treatments, skin rejuvenation, medical weight loss, body contouring, hair removal, and injectable treatments. The specific services provided may vary based on individual client needs and professional recommendations.

Client Eligibility: You must be of legal age in your jurisdiction to use our services. By accessing and using our services, you represent and warrant that you are of legal age and have the legal capacity to enter into a binding agreement.

Consultation and Consent: Prior to any treatment, Epiphany Medspa and Wellness requires a consultation to assess your specific needs, medical history, and to provide professional advice. It is essential that you disclose all relevant information, including allergies, medical conditions, medications, and previous procedures. Epiphany strictly relies upon your responses.  Therefore, it is critical that you are honest and complete with your disclosures.  You are ultimately and exclusively responsible for the responses you give and therefore the recommendations we make based upon them.  Based on the information you provide, Epiphany Medspa and Wellness will determine the suitability of the requested services and obtain your informed consent.

Professional Services: All services provided by Epiphany Medspa and Wellness are performed by qualified and experienced professionals. Our staff is committed to delivering high-quality services using industry-standard techniques and equipment. However, results may vary depending on individual factors and we cannot guarantee specific outcomes.

Risks and Limitations: Cosmetic treatments and procedures carry inherent risks and limitations. Epiphany Medspa and Wellness will inform you about potential risks, side effects, and the expected recovery process. It is important to follow all pre and post-treatment instructions provided by our professionals to minimize any potential complications.  Again, our recommendations and assessments are at least in part determined by the completeness and accuracy of your disclosures to us about your health.

Privacy and Confidentiality: Epiphany Medspa and Wellness respects your privacy and handles personal information in accordance with applicable laws and regulations. We maintain appropriate measures to protect the confidentiality and security of your personal data. Please refer to our Privacy Policy for detailed information on how we collect, use, and disclose personal information.

Payment and Cancellation: Payment for services rendered is due at the time of treatment, unless otherwise agreed upon. We accept various forms of payment as specified by Epiphany Medspa and Wellness. In case of cancellation or rescheduling, please provide us with sufficient notice as outlined in our cancellation policy. Failure to do so may result in cancellation fees.

Modification and Termination: Epiphany Medspa and Wellness reserves the right to modify or terminate any aspect of the services provided, including these terms, at any time and without prior notice. We may also refuse or restrict access to our services for any reason, including but not limited to violations of these terms or applicable laws.

Intellectual Property: All content and materials provided by Epiphany Medspa and Wellness, including but not limited to text, images, logos, and trademarks, are protected by intellectual property rights and remain the sole property of Epiphany Medspa and Wellness. You may not use, reproduce, modify, or distribute any of our intellectual property without our prior written consent.

Disclaimer of Liability: Epiphany Medspa and Wellness shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our services. While we strive to provide accurate and up-to-date information, we make no warranties or representations regarding the accuracy, completeness, or reliability of any content or information provided.

Governing Law and Jurisdiction: These terms shall be governed by and construed in accordance with the laws of California.  Any disputes arising out of or relating to our services will be in a court in the state of California where you agree to personal and subject matter jurisdiction.

All Sales Are Final Policy

Please read our “All Sales Are Final” policy carefully located at the bottom of the intake form and website before making a purchase. By making a purchase on our website, over the phone, in person, or other method(s) you agree to the terms outlined in this policy. All sales made through Epiphany Medspa and Wellness are final. Once a purchase is completed, it cannot be canceled or refunded


California-Specific Consumer Rights
While our general policy is that all sales are final, we comply with all applicable California state laws regarding consumer rights. Under certain circumstances, consumers may have additional protections under California law. If you believe your situation warrants an exception to our “All Sales Are Final” policy based on the California protections, please contact our customer service at info@epiphanymedspaandwellness.com

 

Cybersecurity and Communications

Epiphany Medspa and Wellness may communicate and transmit documents using e-mail, social media, cell phone, text messages, and fax.  Because cybersecurity and technology as a whole continues to evolve, there may be risks communicating in these manners, including risks related to confidentiality and security.  By using our services, you are also consenting to such e-mail, social media, cell phone, and fax communications.  In addition, Epiphany Medspa and Wellness may use Drop-box and other cloud based technologies and services with servers located in facilities outside of our office.  Most of our electronic data, emails, and documents are stored in this manner.  By using our services, you also understand and consent to having communications and documents stored and handled in this cloud based manner.  Furthermore, you expressly agree, should the need arise, for Epiphany Medspa and Wellness to communicate with you or your legal team via text message and other electronic forms of communication.

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